RETURN POLICY

Responsibilities

Our responsibility is to provide a quality product well packaged for transit to the freight carrier. The carrier has the responsibility to deliver the product to you in good condition. Please inspect shipment for damages and note on freight bill. All claims are to be made immediately. Please contact our Customer Care Center at 800.547.7746 regarding any questions concerning your shipment.

Returns

All claims should be made within 10 business days after receipt of goods. Should you receive a defective product, please contact our Customer Care Center for instructions.

Prior approval must be received from our Customer Care Center at 800.547.7746 before any returned merchandise will be accepted. A 15% restocking fee will apply for all non-authorized returns.

The carrier is responsible for delivering our product to you in good condition. Please inspect shipment for damages and note them on freight bill.

Contacting us

If you would like to contact us concerning any matter relating to this Return Policy, you may send an email to info@paragonpg.com.